// React
const App = () => {
  return <div>Hi</div>
}

// Laravel
Route::get('/', fn () =>
    view('home')
);

// JavaScript
async function load() {
  const r = await fetch('/api');
}

// PHP
public function index(): View
{
    return view('ok');
}

# Python
def greet(name):
    return f"Hi {name}"

// React
const App = () => {
  return <div>Hi</div>
}

// Laravel
Route::get('/', fn () =>
    view('home')
);

// JavaScript
async function load() {
  const r = await fetch('/api');
}

// PHP
public function index(): View
{
    return view('ok');
}

# Python
def greet(name):
    return f"Hi {name}"

<!-- HTML -->
<section class="hero">
  <h1>Ship faster</h1>
</section>

/* CSS */
.card {
  backdrop-filter: blur(12px);
}

<!-- Tailwind -->
<div class="flex gap-4
  rounded-xl">

-- MySQL
SELECT * FROM projects
WHERE status = 'shipped';

// Laravel
Schema::create('users', fn ($t) =>
    $t->id()
);

<!-- HTML -->
<section class="hero">
  <h1>Ship faster</h1>
</section>

/* CSS */
.card {
  backdrop-filter: blur(12px);
}

<!-- Tailwind -->
<div class="flex gap-4
  rounded-xl">

-- MySQL
SELECT * FROM projects
WHERE status = 'shipped';

// Laravel
Schema::create('users', fn ($t) =>
    $t->id()
);

Code Station 23

Get a Consultation

Built with by Code Station 23

Healthcare,CX,SaaS

PathoSoft Feedback - Real-Time Customer Experience Management Platform

PathoSoft Feedback is a real-time, multi-tenant customer experience management platform designed to help organizations collect, analyze, and act on customer feedback instantly. Trusted by 500+ organizations, this bilingual (Bengali & English) platform enables feedback collection through kiosks, mobile devices, or QR codes, with a native Windows app for offline data gathering. The system provides smart analytics including health scores, rating analysis, and resolution trends in a centralized dashboard, with enterprise-grade security featuring role-based access, audit logs, and encrypted storage. Each piece of feedback flows through an automated collection-to-resolution workflow, strengthening the overall business health score and driving continuous improvement cycles.

The Challenge

Organizations across healthcare, retail, and service sectors struggle to capture and act upon customer feedback in real-time. Traditional feedback mechanisms suffer from manual data entry errors, delayed insights, lack of integration with existing workflows, and fragmented data collection methods. Diagnostic centers and healthcare providers specifically face challenges in collecting patient feedback immediately after service interactions, analyzing qualitative data in both Bengali and English, and translating insights into actionable improvements. Without a unified platform, businesses miss critical opportunities to enhance patient satisfaction, reduce churn, and maintain competitive advantage in an increasingly experience-driven market[citation:4].

Our Solution

PathoSoft Feedback redefines the feedback lifecycle through an AI-driven, real-time experience monitoring platform[citation:10]. The system enables instant feedback collection via multiple touchpoints—kiosks, mobile apps, and QR codes—ensuring zero friction for customers. Its smart analytics engine consolidates health scores, rating trends, and resolution metrics into a single customizable dashboard. The platform features a native Windows desktop application for offline feedback collection, ensuring uninterrupted service in any environment. Built with enterprise-grade security, it offers role-based access control, comprehensive audit logs, and encrypted data storage. The platform's bilingual interface (Bengali/English) makes it accessible to all users, while the automated workflow transforms feedback from collection to categorization to resolution, creating a continuous improvement cycle that strengthens overall business health scores. Dedicated 24/7 expert support ensures smooth deployment and operations.

Gallery

PathoSoft Feedback - Real-Time Customer Experience Management Platform screenshot

Project Details

Client: PathoSoft
Service: Custom Software Development
Technologies: React Native Node.js MongoDB Laravel Electron JS

Visit Live Project